澳新银行营运服务(成都)有限公司招聘(3)

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　　Ensure optimal resource loading and capacity planning, in conjunction with other Operations Managers, to realise optimal service level delivery against minimal cost

　　Engagement, culture and diversity in the function

　　二、Credit assessment analyst(信贷分析师 )

　　职位描述：

　　Role description:

　　To provide a high level of quality output through the exercising of quality credit decisions, within CAD

　　guidelines, whilst ensuring excellence in customer service and adherence to Group Credit Policy, Code of Banking Practice and service level agreements.

　　Accountability

　　Financial

　　Process items/events with timeliness and accuracy.

　　Meet or exceed productivity standards.

　　Handle queries from ANZ customers & staff.

　　Provide continuing liaison with customers through to final resolution.

　　Exercise thorough credit worthiness assessment and sound decision-making utilising appropriate CAD.

　　Proactively re-package and communicate deal options with ‘customers’, as appropriate, for

　　deals which would otherwise be declined.

　　Effectively communicate all credit decisions.

　　Achieves progression to appropriate skill levels within agreed timeframes

　　Customer

　　Apply lending/credit policy, product guidelines and a high level of judgement, in assessing applicant’s credit worthiness.

　　Research customer requests by gathering all relevant information/data, ensuring all

　　available avenues and sources of information are investigated.

　　Develop sound relationships with customers & staff by maintaining two-way

　　communication.

　　Process

　　Meet or exceed quality assurance standards.（更多见下一页）

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